EQ Scan - emotional intelligence test (EQ test). Emotional intelligence test: why is it needed and which one to choose for employees Maxim emotional intelligence test

Emotional intelligence is a person’s ability to decipher emotions, their own or those of others, and use them to solve life’s problems. Rarely do people know how to use their own feelings to achieve goals.

Finding like-minded people is not easy for everyone. Sometimes it is difficult for an adult or a child to make friends. He does not find compromises, does not get acquainted, does not communicate, does not support and does not sympathize. This indicates low levels of emotional intelligence. To develop them, you first need to find out the real level.

An emotional intelligence test is a survey that shows how much you control your own feelings, understand the feelings of other people, control them and know how to apply them to solve practical problems.

N. Hall developed a test that determines the ability to control emotions and their application in life. At the same time, the technique takes into account the attitude towards oneself and others, the ability to make friends, communicate, and feel harmonious in the company of people.

Hall confidently states that emotional intelligence can be improved. This is what distinguishes it from mental development. Emotional development is more responsible for a person’s well-being, his future, and harmonious relationships with others than mental abilities.

The test that Hall developed presents statements that do or do not apply to a person's life. By marking the appropriate answer, you will calculate the points and determine your level of emotional development so that you know what to work on.

Level of development according to the Goleman test

Goleman believes that emotional intelligence is the ability to use people's emotions and your own to achieve goals. The Goleman test is based on checking whether a person has the following qualities:

• Self-awareness is awareness of one’s own feelings and the reasons that cause them.
• Self-control is the ability to control emotions and not allow them to dominate.
• Empathy is the ability to sincerely sympathize with a loved one and a distant acquaintance.
• Ability to build harmonious relationships.
• Ability to motivate yourself and others to achieve goals.

The test consists of 10 questions that determine the degree of emotionality. It is used primarily to determine the level of emotionality required for business.

Level of development according to the Lyusin test

Lyusin's method for determining intelligence is based on independent analysis of emotions. A high level according to the Lucin test implies:

• Determining the presence or absence of emotions in yourself and another person.
• The ability to determine what feelings a person is experiencing.
• The ability to recognize the reasons that contributed to the emergence of emotions.

The test questions are easy. You don't have to answer honestly to get a result that lists your IQ as high. The correct answers are easy to guess, so to get a true result, answer honestly. No one will see your answers, so feel free to find out the result.

Thus, it is easy to determine the level of intelligence; take one of the tests and get a true result, on which the need for further development of this indicator will depend. For development, special techniques, methods and exercises have been developed, which also replenish vocabulary and teach you to be self-confident.

• What is emotional intelligence and why is it needed?
• How to determine the level of emotional intelligence using the Hall, Lusin, Goleman tests.
• What distinguishes an emotional intellectual from a person without self-control.

Emotional intellect– one of the most important communication abilities of a modern person, the ability to avoid stress and negativity, motivate yourself and others. To assess the level of emotional intelligence of yourself or your employees, choose one of the existing methods that we will discuss in this article.

What is emotional intelligence

Emotional intelligence is a person’s ability to evaluate himself and other people, motivation , intentions, desires, ability to control one’s own emotions and the emotions of other people.

This concept is a consequence of the fact that most standard intelligence tests cannot predict the test taker's success in career and life. Scientists have found an explanation - successful people manage their own emotions more effectively and know how to use the emotions of other people.

Emotional intelligence consists of 4 main parts:

1. Self-awareness. A thorough analysis of your own emotions, understanding how they influence decision-making. Analysis and assessment of one's own abilities.
2. Control and management of your own emotions. Attitude towards others. Assessment of the situation. Finding solutions in difficult situations. Stress resistance.
3. Emotional sensitivity, empathy. The ability to understand the feelings and needs of other people.
4. Control and management of other people's emotions. The ability to prevent potential conflicts and regulate existing ones, the ability to sell, persuade, and get a person to talk.

One of the key signs by which you can identify a person with high emotional intelligence is goodwill. He successfully keeps all negative emotions under control and avoids conflict situations , easily makes useful contacts and makes an excellent impression on others.

Another sign of high emotional intelligence is high self-motivation. He has his own value system that he follows. He is aware of why he behaves the way he does in certain situations and understands what motivates other people.

To determine your level, you can take an emotional intelligence test online. And based on the results of this test, draw your own conclusions, learn to control feelings and emotions.

How to motivate employees using emotional intelligence

According to a survey by the Stockholm School of Economics in Russia, 5 basic emotions influence employee performance: interest (96%), joy (72%), anger (53%), fear (51%) and sadness (10%).

How to use these emotions to improve productivity? Find out about this from the article in the electronic magazine “General Director”.

Hall Emotional Intelligence Test

One of the most famous tests for emotional intelligence was developed by American psychologist Nicholas Hall. For Hall, emotional intelligence is a personal characteristic that allows you to identify and analyze your own emotions, manage, and recognize feelings depending on the situation. According to Hall, emotional intelligence can be improved, which is what makes it different from mental intelligence.

The Hall Test of Emotional Intelligence consists of statements that may relate to the test taker's life. Each answer is scored from (-3) for “Strongly disagree” to (+3) for “Strongly agree.” A total of 30 phrases and 5 scales:

• Managing Emotions– questions 3, 7 8, 10, 18, 30
• Self-motivation– questions 5, 6, 13, 14, 16, 22
• Emotional sensitivity– questions 9, 11, 20, 21, 23, 28
• Recognizing other people's emotions– questions 12, 15, 24, 26, 27, 29
• Emotional Awareness– questions 1, 2, 4, 17, 19, 25

As you can see, there is no intersection of scales. As a result, you can get a weighted assessment of emotional intelligence based on several parameters.

Emotional intelligence test Lyusina

The ability to understand emotions is:

• Recognition emotions, i.e. establishing the fact of the experience in oneself or an outsider.
• Identification emotions - determining exactly what emotion a person himself or an outsider is experiencing, the ability to express this emotion in verbal form.
• Understanding reasons, which cause a specific emotion, as well as the consequences to which it can lead.

The ability to manage emotions is:

• Controlling emotions muting too strong.
• Control of external expression.
• Random call a certain emotion if necessary.

Based on such definitions, a test of 46 statements was developed. The test taker must express his acceptance of these expressions on a four-point scale. The statements included in the questionnaire are divided into five subscales:

1. MP (understanding other people's emotions). The scale shows the ability to analyze and interpret the emotional state of a stranger, guided only by external manifestations or one’s own intuition.
2. MU (managing other people's emotions). The scale shows the ability to manipulate people - to cause, reduce or increase the intensity of certain emotions.
3. EP (understanding one's own emotions). Analysis and understanding of one’s own emotional state, recognition, determination, analysis of causes. The ability to express in words.
4. EM (control of one's own emotions). The ability to control what is undesirable, create what is desirable, and maintain a balanced emotional state.
5. EC (expression control). The ability to keep the external manifestations of one’s emotional state under control.

As a result, you can get an idea of ​​the level of emotional intelligence, its strengths and weaknesses. If after passing the test the test taker has a high level of EI, this may mean the following:

• Determining whether the subject himself or a stranger experiences any emotions.
• Determining exactly what feelings a person is experiencing.
• Identification of the reasons that led to the appearance of a particular feeling or emotion.

Goleman Emotional Intelligence Test

The emotional intelligence test, developed by American researcher Daniel Goleman, consists of only 10 questions. In professional psychology, it is used quite rarely, more often when determining the level of emotionality needed for work or business.

From Goleman's point of view, emotional intelligence is primarily the ability to use one's own and others' emotions to achieve certain goals.

• Think about what causes you a negative reaction. And work from the opposite: think in the style of “what if this is not so.” Gradually the negativity will go away.
• To understand and manage your emotional state, it is worth spending a few minutes a day to analyze the most striking situations, both negative and positive, that occurred that day. Look at these situations from the point of view of an outsider, and imagine what emotions he could show in this case, in what way, and how he can avoid unnecessary negativity.

Ruven Bar-On and the emotional quotient

Any test is deeply subjective. There is not and cannot exist a single methodology for assessing emotional intelligence - for the simple reason that there is no consensus on what it is.

In 2006, the famous Israeli psychologist Ruven Bar-On defined a unit of measurement for emotional intelligence and called it the emotional quotient. From a researcher’s point of view, EI can be defined as the ability to understand oneself and others, develop a certain attitude towards people, quickly adapt to any situation, quickly solve any problems and be ready for change. According to Bar-On, emotional intelligence is constantly evolving, and it can be developed through various trainings and special exercises.

The psychologist assures that people with a high emotional quotient adapt more easily to the changes and demands of the modern world. With a small coefficient, a person expects a lack of success, career growth and a lot of emotional problems. Such problems are common among people who have little experience in solving serious problems, dealing with negativity and stress, and managing their emotional state. Emotional intelligence and cognitive abilities of a person are equally present in general intelligence, by analyzing which one can assess the chances of this person to achieve serious success in life.

In practice, any of the tests described above will do. The main thing is to honestly answer all the questions asked. In this case, you will receive a balanced and adequate result, after analyzing which you will find your strengths and weaknesses. And in the future, all that remains is to work on yourself and actively apply the acquired knowledge and skills in practice.

Why is emotional intelligence needed?

Professional knowledge and extensive experience are not a guarantee career growth . Much more important is the possession of communication skills and empathy. This adds up to emotional intelligence.

One of the leading researchers of emotional intelligence and author Daniel Goleman argues that those who can combine reason and emotions perform better and more effectively than others.

In Russia, the theory of emotional intelligence is only gaining popularity. With changes in the economy, there is a need for new ways management . Previous anti-crisis measures were not effective enough and ultimately led to dissatisfaction among workers.
Now there is a need for leaders who can inspire the team to work actively, prevent conflicts, and capture the positive in any changes.

Emotions and business

Emotional intelligence is used in most professions that involve constant interaction with people.

The very concept of “emotional intelligence” arose relatively recently, about 20 years ago. But already at the Davos forum it was included among the most needed skills for 2020.

Bad mood reduces employee productivity

This was not so important a hundred years ago, when the rule was “there is no place for emotions in the workplace.” If something wasn’t going well for a worker at the machine, he simply suppressed the negativity and continued working.

In modern conditions, the basis of any work is intellectual work. Even a simple production worker is offered generate ideas , implement tools for more economical work. Other workers work exclusively with their heads - programmers, marketers, and other specialists. If they constantly experience negative emotions, their work efficiency gradually decreases to zero. In theory, it is possible to suppress too strong emotions, but a person will not work creatively and generate ideas.

Changes and uncertainty in business

The peculiarity of modern business is constant progress and variability. There was a time when large companies could plan your work strategy for decades. Today, the planning horizon has sharply shortened, and most do not plan their activities beyond three to five years. According to experts, today it is more important to develop flexibility of thinking and speed of reaction to the slightest changes than to develop grandiose goals for half a century in the future.

Modern reality is often called the VUCA world. The abbreviation VUCA comes from four English words:

• Volatility– instability
• Uncertainty– uncertainty
• Complexity– complexity
• Ambiguity– ambiguity.

These four words contain the whole essence of the modern world in which we have to work and make decisions. A modern manager of a large enterprise is not able to control each of several thousand subordinates. The result is emotional exhaustion, apathy, burnout.

From this we can conclude that one of the main skills of any head management of emotions should become. Don't suppress - otherwise there will be burnout. Management is the ability to dampen some emotions and evoke others when necessary.

Personnel Management

One of the main sources of stress for a manager is the staff. Every employee wants to be heard, wants to have their own career growth, and engage in interesting projects. About 50 years ago there were very specific norms and rules of behavior that implied a lack of initiative, disputes with superiors etc.

Today, every employee has his own point of view on any issue. More disputes and conflict situations arise. In each case, it is increasingly difficult to achieve consensus. You have to waste time and nerves on communications, agreements, etc.

Complicating communications

Communication problems equally affect not only the work of managers, but also of subordinates. If employees cannot agree with a neighboring department on some survey, they can shift the solution to this problem to managers. Or not solve or agree - in this case, the problem can hang around for years, without any progress.

Even if employees are motivated, ready to negotiate and solve problems , without putting them on the back burner and without putting them on the management’s head, they often lack the knowledge, skills and abilities to reach an agreement. Most people either try to push through their point of view, regardless of the opinions of others, or they give in, agree and cave in themselves. With a sufficiently high level of emotional intelligence, it is possible to structure communication in such a way that both parties are satisfied with the agreement reached. This is possible if a person knows how to take into account all emotional laws and factors. In this case, when solving complex problems, both parties will remain relatively calm, will be able to use their potential to a greater extent, and will ultimately come to the best solution to the issue.

Emotional intelligence tests are designed to help people understand themselves, recognize their strengths and weaknesses, and understand what needs to be done to learn to control their emotions.

Conclusion

The main problem of managers and people with the highest level of IQ who have not achieved success is low emotional intelligence. They lack leadership and communication skills, and lack the ability to control their feelings and impulses. To find out exactly what you need to work on, you should take one of the online emotional intelligence tests. And work hard on yourself.